ENDURANCE OKOKON
@enduranceokokon
IT Analyst at First Bank of Nigeria LTD. maintaining systems and optimizing networks to support business operations.
NigeriaWhat I'm looking for
At First Bank of Nigeria LTD., I maintain and install software and hardware, configure new users, and troubleshoot network and system issues. I also monitor help desk ticketing and provide remote support.
At Peculiar Microfinance, I supported IT operations and analyzed previous data to help drive the business. I also trained staff to use company software and set up systems.
At Leadway Assurance Company, I worked as a System Specialist, configuring and maintaining systems. Earlier, I taught computer use at Pilgrim Baptist Grammar School and helped revamp its computer room.
In project work, I guided teams developing a student database for Pilgrim Baptist Grammar School and was a team member on a web application providing information about artisans. I also led the design of an Excel-based gas tracking system for Ifemaco Gas Ikom.
Experience
Work history, roles, and key accomplishments
IT Analyst
First Bank of Nigeria LTD
Jan 2023 - Present (3 years 9 months)
Performed software and hardware maintenance and installation, configured new users, and provided first-level support and remote resolution for issues. Monitored help desk for proper ticketing and optimized network performance.
IT Support Staff/Data Analyst
Peculiar Microfinance
Jul 2021 - Jan 2023 (1 year 6 months)
Set up new systems, trained staff on company software, and performed hardware and software installations. Analyzed previous data to drive business decisions and provided remote resolution to issues.
System Specialist
Leadway Assurance Company
Aug 2020 - Jul 2021 (11 months)
Configured systems, performed software and hardware installation and maintenance, and served as first contact for issues. Reloaded crash systems as needed.
Computer Administrator
Pilgrim Baptist Grammar School
Sep 2019 - Jul 2020 (10 months)
Revamped the computer room, taught students computer use, and enlightened staff on computer applications. Applied computers in daily teaching activities.
Industrial Training
BMJ Computers
Jun 2016 - Jan 2017 (7 months)
Prepared cables, set up simple networks, and connected multiple computers. Gained exposure to networking tools.
Cafe Attendant
St. Kei Computers College
Jun 2013 - Feb 2014 (8 months)
Taught students the use of Microsoft software, set up computer systems for students, and managed the computer laboratory.
Education
Degrees, certifications, and relevant coursework
International Cybersecurity Institute (ICSI), UK
Certified Network Security Specialist, Network Security
Certified Network Security Specialist from the International Cybersecurity Institute (ICSI), UK, in 2020.
Cross River University of Technology (CRUTECH)
Bachelor of Science, Computer Science
Grade: Second Class
Bachelor of Science in Computer Science from Cross River University of Technology (CRUTECH), Calabar, in 2019.
Government Secondary School, Betem
Senior Secondary Certificate Examination, General Education
Senior Secondary Certificate Examination (SSCE) from Government Secondary School, Betem, in 2014.
Government Primary School, Akor
First School Leaving Certificate, Primary Education
First School Leaving Certificate (FSLC) from Government Primary School, Akor, in 2006.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Job categories
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