Looking for a job

Afolayan olalekan

@afolayanolalekan

I'm a product manager and customer experience professional improving positioning, service delivery, and content outcomes.

Nigeria

Message

What I'm looking for

I'm looking for opportunities where I can improve product positioning, customer experience, content, and service delivery through practical cross-functional work.

I've supported product positioning and rebranding at Josedam Sugar Company, where redesigned sugar packaging contributed to a reported 20% improvement in sales KPI metrics.

I bring customer experience and content work from Phone Mart and Vantage Migration, handling enquiries and complaint resolution while growing blog traffic by 10% through targeted relocation and study-abroad content.

I'm also a fashion design trainer and English educator who develops curricula, delivers practical training, and uses digital learning tools. My work is grounded in clear communication, cross-functional coordination, and turning ideas into practical outcomes.

Experience

Work history, roles, and key accomplishments

Current

Volunteer & First Responder

Current

Nigeria Red Cross Society

Jan 2025 - Present (1 year 9 months)

Participated in 5PP field work (2025), supporting first aid and emergency medical response. Facilitated community outreach and safety training initiatives.

First aid Emergency Response Community Outreach Safety Training

Current

Lead Fashion Designer & Trainer

Current

Midex Pattern

Jan 2019 - Present (7 years 9 months)

Design patterns and deliver practical fashion training programmes, including curriculum development. Manage brand messaging and support day-to-day studio operations.

Fashion Design Pattern Making Training Curriculum Development Brand Management

Academic Instructor / Part-Time Teacher

Brilliant Star Secondary School

Jan 2025 - Dec 2026 (1 year 11 months)

Delivered English lessons using digital tools and e-learning methods across JSS and SS levels. Conducted assessments and monitored student progress.

Teaching English E Learning Assessments

NYSC Administrative Assistant

Ona-Ara LG Secretariat

Nov 2025 - Sep 2026 (10 months)

Supported daily administrative operations, correspondence, records, and office inventory tracking. Served as Sports CDS President, coordinating fitness activities and community engagement.

Administration Correspondence Records Management inventory tracking Leadership Community Engagement

Product Manager Intern

Josedam Sugar Company

Jan 2023 - Dec 2025 (2 years 11 months)

Supported the rebranding of sugar packaging, contributing to a reported 20% improvement in sales KPI metrics. Coordinated cross-functional input on product positioning and market-facing communication.

Product Management Branding Market Positioning Cross functional Coordination

Teaching Practice (Student Teacher)

Life's Touch High School

Jan 2024 - Dec 2024 (11 months)

Completed supervised teaching practice as part of B.A.Ed. programme requirements.

Teaching Classroom Management

Teacher

Ijara-Isin High School

Jan 2023 - Dec 2023 (11 months)

Taught English Language, prepared lesson plans, and administered examinations.

Teaching English Lesson Planning Examination Administration

Customer Service Associate

Phone Mart

Jan 2022 - Dec 2023 (1 year 11 months)

Handled customer enquiries and provided product/service information via phone, email, live chat, and social media. Investigated complaints, de-escalated tense situations, and recommended resolutions, refunds, or replacements.

Customer Service Communication Skills Conflict Resolution Social Media

Content Writer

Vantage Migration

Jan 2021 - Dec 2023 (2 years 11 months)

Authored guides and articles on relocation and studying abroad for a migration-focused audience. Increased blog traffic by 10% through consistent, targeted content production.

Content Writing SEO Blogging Research