At Intelcia Spain, I execute proactive outreach campaigns for Mapfre policyholders and manage their accounts in the CRM. I resolve service inquiries and provide tailored policy updates to encourage service continuation.
With FIFA / The Universal Group, I managed crowds and controlled access to restricted areas, while welcoming and assisting media representatives, organizers, and attendees.
As a self-employed academic tutor, I created custom Math, Science, and English lesson plans and tracked student progress. At Eye Level Math Academy, I delivered public speeches, organized educational events and Olympiads, and developed promotional content.
Spain