Afif Saad
@afifsaad
Digital communication specialist leveraging AI to optimize marketing and training.
What I'm looking for
I am a digital communication specialist with a strong background in AI, having applied RLHF, SFT and LLM-related methods to improve marketing targeting, campaign performance, and model training workflows. I combine hands-on marketing communications experience with technical familiarity in AI tools to strengthen digital presence and operational decision-making.
My recent roles include marketing communications at Rijk Zwaan and remote AI training/review work with ScaleAI—Outlier, where I trained and reviewed large language models and supported automated tool improvement. I hold a Master in Communication and Service Management and bring multilingual communication skills and a customer-focused mindset to collaborative, tech-forward teams.
Experience
Work history, roles, and key accomplishments
Marketing Communication Specialist
Rijk Zwaan
Jan 2024 - Present (1 year 8 months)
Implemented integrated offline and online marketing strategies driven by AI tools and data analytics to optimize targeting and campaign performance, and strengthened digital presence by integrating AI into strategic decisions.
French/English AI Trainer
ScaleAI—Outlier
Nov 2024 - Jun 2025 (7 months)
Trained next-generation LLMs using RLHF and SFT, and served as senior reviewer on model outputs to improve quality and alignment.
Customer Support Specialist
CSA Morocco
Nov 2023 - Jan 2024 (2 months)
Handled technical customer complaints remotely and provided customized solutions using high-technology tools, while delivering regular internal feedback to improve automated support tools.
Education
Degrees, certifications, and relevant coursework
Hassan II University
Master, Communication and Service Management
2024 -
Activities and societies: Proficiency in interactive and digital communication tools; focus on customer satisfaction and loyalty.
Master in Communication and Service Management with emphasis on interactive and digital communication tools.
Mohammed V University
Bachelor, Business Management
2021 -
Activities and societies: Deepening knowledge of business management; mastery of strategic, commercial, and financial topics.
Bachelor program focused on business management tools and strategic, commercial, and financial organizational challenges.
Superior School of Technology, Agadir
BTEC, Communication and Marketing
2020 -
Activities and societies: Familiarity with various marketing methods; mastery of sales and negotiation techniques.
BTEC in Techniques of Communication and Marketing covering communication methods and marketing fundamentals.
Availability
Location
Authorized to work in
Job categories
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