Adrian Rusu

Managed a diverse client portfolio, monitoring credit performance and assessing financial risk indicators. Implemented amicable collection strategies and prepared periodic financial reports for management.

Monitored client portfolio and managed collection of overdue payments. Negotiated payment terms and analyzed root causes of payment delays.

Handled and processed customer requests via phone, email, and chat, including order placement and tracking. Resolved complaints and facilitated delivery processes.

Performed audit tests for expenses, revenue, clients, suppliers, employees, and fixed assets. Documented contracts and conducted analytical verifications.

Co-authored educational programs focused on sustainability, technical, and interpersonal skills. Organized and conducted training sessions and collected participant feedback.

Master's degree in Economic Sciences from Babeș-Bolyai University, Faculty of Business, from 2022 to 2024.

Bachelor's degree in Economic Law from Cooperative-Commerce University of Moldova, from 2019 to 2023.

Activities and societies: Scientific Paper: 'How Increasing Tangibility Can Enhance the Usage of Refill Stations? Design of a Refill Station Communication in Germany versus Mexico' (Author); Research Project: 'Integrating Sustainable Fashion' (Co-author); Research Project: 'Case Study: Hidden Champion Schuler AG' (Co-author)

Erasmus+ student at the University of Applied Sciences and Arts Dortmund, researching international competencies and authoring a scientific paper on refill station communication.

Bachelor's degree in Economic Sciences from Babeș-Bolyai University, Faculty of Business, from 2019 to 2022.

High school diploma from Gheorghe Asachi Romanian-French Theoretical High School, Francophone Program, from 2007 to 2019.

Completed a language course at the French Language Center 'Alliance Française of Moldova', earning a DELF B2 Diploma.