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Adéle Terhorst

@adleterhorst

I streamline freight, finance, legal, and executive administration operations.

South Africa
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What I'm looking for

I'm looking for an administrative or operations support role where I can manage high-volume processes, invoicing, records, customer and supplier communication, and freight or office administration while working independently and meeting deadlines.

I've supported Five Star's U.S.-based air-freight operations remotely, responding to shipment alerts and customer requests within a 15-minute SLA. I use Crown Data TMS for shipment searches, job logs, updates, quote requests, customs recovery documentation, and handovers.

At Hamilton Brush / Freeworld Plascon, I processed 80–200 supplier invoices daily, resolved statement discrepancies, requested credit notes, and supported imports, exports, reporting, reconciliations, and executive administration for the CEO and other directors. I've also prepared legal documents and court bundles at Seppings Attorneys, managing confidential files, diaries, deadlines, client communication, data capturing, and invoicing.

Across freight, legal, workshop, creditors, and property-support environments, I bring 20+ years of accurate, organised, deadline-driven administration. I'm comfortable working independently with high volumes, confidential information, and distributed teams.

Experience

Work history, roles, and key accomplishments

FS
Current

Import Agent / Air Freight Operations Support

Five Star

Jun 2026 - Present (2 months)

Supported a U.S.-based client remotely in time-sensitive air-freight operations, monitoring a shared operations inbox and responding to shipment alerts and customer requests within a 15-minute SLA. Resolved shipment recovery issues, coordinated with dispatch, and maintained customer updates through completion.

Education

Degrees, certifications, and relevant coursework

WS

Werda High School

High School Diploma, General Studies

1988 - 1992

Attended Werda High School in Durban, South Africa, completing general studies.

GE

GED

GED, General Studies

1988 - 1992

Earned a General Educational Development (GED) certificate, covering general studies.

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