Looking for a job

Aditya Sharma

@adityasharma59

Banking Operations Apprentice at Indian Bank who improved transaction processing time by 30% and served a 500+ client portfolio.

India

Message

What I'm looking for

I'm immediately available and open to shift-based operations and relocation across India.

At Indian Bank, I served a 500+ high-value client portfolio across phone, email, and in-branch channels, sustaining a 98% customer satisfaction rating. I redesigned client-interaction record-keeping and coordinated to remove handoff delays, reducing transaction processing time by 30%.

I also improved KYC documentation accuracy and applied risk assessment protocols to loan approvals, contributing to a 15% reduction in loan default rates. My background includes a master's degree in Water Engineering and Management, agricultural engineering research, and remote sensing and satellite data analysis.

Experience

Work history, roles, and key accomplishments

Banking Operations Apprentice

Indian Bank

Dec 2024 - Dec 2025 (1 year)

Managed a 500+ client high-value portfolio across phone, email, and in-branch channels, sustaining a 98% customer satisfaction rating. Drove a 30% reduction in transaction processing time and contributed to a 15% reduction in loan default rates.

KYC AML Core Banking Systems Customer Relationship Management Loan Risk Assessment RBI Compliance Dispute Resolution Portfolio Management Digital Banking Process Optimization Data Analysis Excel Microsoft Word PowerPoint

Agricultural Engineering Intern

MIT Agriculture Research and Demonstration Center

Jan 2020 - Mar 2020 (2 months)

Managed resource inventory and supply-chain operations using structured data-analysis tools, ensuring accurate, audit-ready record-keeping. Improved crop yield efficiency by 25% by implementing precision-agriculture and hydroponic systems.

Data Analysis Inventory Management Supply Chain Operations Precision Agriculture Hydroponics Process Management

Education

Degrees, certifications, and relevant coursework

Central University of Jharkhand

Master of Technology, Water Engineering and Management

2021 - 2023

Master of Technology in Water Engineering and Management from Central University of Jharkhand, Ranchi, from 2021 to 2023.

Indian Institute of Remote Sensing (IIRS)

Certification, Remote Sensing and Image Analysis

2022 - 2022

Certification in Remote Sensing and Image Analysis, with training in satellite data analysis for environmental monitoring, disaster management, and urban planning.