Akriti Ramola
@akritiramola
Salesforce Engineer specializing in Agentforce, Apex, and LWC to deliver scalable enterprise customer solutions.
IndiaWhat I'm looking for
I’m a Salesforce Technical Professional with 4.5+ years of experience delivering scalable enterprise solutions for Fortune 500 customers. I currently contribute to the Salesforce Customer Success Group, partnering with architects and engineering teams across US, EMEA, and APAC time zones.
I design and implement robust Salesforce architectures spanning Apex, Lightning Web Components (LWC), Agentforce, CPQ, and enterprise integrations. I focus on solution optimization—building reusable components, tuning SOQL and asynchronous patterns (Queueable, Batch, Platform Events), and staying well within Governor Limits at enterprise scale.
I also build AI-driven developer solutions, including sfxsupport.com (a published Chrome extension) and an LLM-powered Salesforce assistant for developer productivity and automation. From event-driven integrations and Data Cloud harmonization to hardening security posture with SSO/OAuth and permission redesigns, I take pride in cross-functional delivery that’s practical, measurable, and production-ready.
Experience
Work history, roles, and key accomplishments
Delivered Salesforce implementations and post-go-live support for Fortune 500 customers, building Agentforce solutions and production Apex/LWC components for Sales, Service, and Experience Cloud. Architected near-real-time event-driven integrations with Platform Events and CDC, implemented Data Cloud harmonization, and strengthened org security using SSO/OAuth and permission set redesigns.
Associate Software Engineer
V2Solutions
Jul 2021 - Nov 2024 (3 years 4 months)
Configured Salesforce CPQ products, pricing, features/options, and product/price rules; managed quote templates and production data updates, increasing quoting efficiency by 70%. Implemented CPQ and Salesforce Lightning across multiple business units by analyzing the data model, configuring CPQ, creating automations, and managing deployments.
Education
Degrees, certifications, and relevant coursework
Graphic Era Hill University
Master of Computer Applications (MCA), Computer Applications
2019 - 2021
Earned a Master of Computer Applications (MCA) at Graphic Era Hill University from 2019 to 2021.
Graphic Era Hill University
Bachelor of Computer Applications (BCA), Computer Applications
2016 - 2019
Earned a Bachelor of Computer Applications (BCA) at Graphic Era Hill University from 2016 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Website
sfxsupport.comPortfolio
sfxsupport.comJob categories
Skills
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