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@aditimehta
Dedicated admin executive focused on enhancing customer experience.
I am Aditi Mehta, an experienced admin executive with a strong background in operations and customer service. My career has been dedicated to ensuring customer satisfaction and improving operational efficiency. Currently, I work at Teleperformance, where I manage various administrative tasks, including client management and facility oversight. My role requires me to be detail-oriented and proactive in addressing the needs of both internal and external stakeholders.
Previously, I served as an Executive Operations at Axis Bank, where I was responsible for managing a large workforce and streamlining processes for employee documentation and training. My experience as a Soft Skills Trainer at Quess Corp Ltd allowed me to develop my interpersonal skills further, as I trained candidates from rural backgrounds, helping them build confidence and essential skills for the workforce. I am passionate about fostering a positive work environment and contributing to team success.
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Work history, roles, and key accomplishments
Teleperformance
Dec 2024 - Present (11 months)
Responsible for shift handover, managing housekeeping and security, responding to emails, and overseeing boardroom upkeep. Managed internal and external client relationships, vendor management, and facility management.
Axis Bank
Oct 2023 - Dec 2023 (2 months)
Managed manpower for 1600 employees in Madhya Pradesh, organized personal records, processed hiring approvals, and trained new employees. Assisted payroll and managed internal databases.
Quess Corp Ltd
Aug 2021 - Nov 2022 (1 year 3 months)
Provided training to rural candidates on grooming, communication skills, and motivation. Conducted evaluations and customized training content based on candidate abilities.
Degrees, certifications, and relevant coursework
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