Open to opportunities

Adeyemi Adegboyega

@adeyemiadegboyega

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Seasoned Data Operations Specialist with expertise in analytics and CRM.

United Kingdom

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What I'm looking for

I seek a role that fosters collaboration, innovation, and continuous learning.

A WFH Freelance dad and a former Data and CRM Operations Specialist at Pfizer Inc., bringing over a decade of expertise in CRM management, data analytics, reporting, and administration. My focus on commercial operations allows me to specialize in analyzing and reporting complex business datasets, delivering actionable insights that drive strategic decision-making. I provide robust operational support to cross-functional teams through KPI tracking, customer segmentation, and effective targeting.

Proficient in advanced tools such as Python, Power BI, Tableau, Excel, Salesforce CRM, and SQL, I am a certified Business Intelligence and Data Analyst and a Certified Scrum Master. My career is marked by significant achievements, including improving customer engagement scores by 25% and streamlining data collection processes, enhancing efficiency by 20%. I am committed to maintaining data integrity and compliance while fostering sustainable business growth through effective communication and collaboration.

Experience

Work history, roles, and key accomplishments

Senior Operations Specialist

Pfizer Inc.

Jul 2019 - Jan 2025 (5 years 6 months)

As a Senior Operations Specialist, I provided operational support to cross-functional teams, focusing on data analysis and reporting. I developed CRM strategies, ensured data integrity, and communicated insights effectively to drive decision-making. I also managed integrations between Salesforce and other applications, enhancing customer engagement and operational efficiency.

CRM Management Data Analytics Salesforce Python Power BI Tableau Data Integrity KPI Tracking Stakeholder Management

Senior Assoc, Customer Facing Enablement

Pfizer Inc.

May 2015 - Jul 2019 (4 years 2 months)

In this role, I managed and configured Salesforce, ensuring optimal performance and user adoption. I provided technical support, conducted training, and maintained data integrity through best practices. My responsibilities included customizing Salesforce to align with business needs and ensuring compliance with data privacy regulations.

Salesforce Configuration User Training Data Hygiene Technical Support System Security Workflow Management Data Compliance Compliance

Business Intelligence Administrator

Pfizer Inc.

Nov 2012 - Apr 2015 (2 years 5 months)

As a Business Intelligence Administrator, I supported field personnel by managing business intelligence tools and ensuring accurate territory alignment. I implemented new strategies in the CRM tool and collaborated with vendors for timely issue resolution, maintaining compliance with policies.