Adetola Somotun

I’m a dedicated customer service professional with more than 6 years of experience handling customer inquiries, resolving complaints, managing service records, and supporting positive client communication. I’m skilled at listening carefully, responding clearly, and maintaining calm service quality in fast-paced environments.

In my recent role as a Customer Service Representative (Remote) at Tech-Savvy International, I handle international customer inquiries, update service records, resolve basic and technical complaints, and coordinate follow-up communication. Previously, I worked as a Client Support Assistant (Hybrid) at Sortoutbridge by responding to email and phone requests, organizing customer information, assisting service teams, and tracking customer feedback, and I began with front desk support at Daily Independent Newspapers, including welcoming visitors, answering calls, scheduling appointments, and supporting daily office tasks.