Adetola Akinsanya

I am a customer-focused professional with hands-on experience providing phone, email, and chat support in fast-paced environments. I consistently deliver positive customer experiences by actively listening, troubleshooting, and resolving inquiries efficiently.

At Leaf Blocker Company, I conducted 200–300 outbound cold calls regularly, met daily dial and sales targets, and maintained accurate call documentation using CRM tools. I followed company procedures and quality standards while ensuring each customer felt heard and supported.

In my role at A & L Farms I managed digital communication channels, crafted audience-relevant content, and used qualitative engagement analysis to refine content strategy. I balanced high volumes of daily interactions with empathy and maintained attention to detail across schedules that included split shifts.

I hold a B.Sc. in Sociology and Anthropology and bring strong communication, time management, research, and problem-solving skills. I am reliable, detail-oriented, and adaptable, seeking opportunities to apply my customer service and administrative strengths.