Open to opportunities

Adekanye Morenikeji

@adekanyemorenikeji

Message

Graduate customer service professional and medical quality assurance officer.

Nigeria

Message

What I'm looking for

I’m looking for a fast-paced role where I can use my customer service and medical quality assurance strengths—handling inquiries, maintaining accurate records, and improving day-to-day operations with a detail-oriented team.

I’m an organized and dependable graduate with strong communication, customer service, and organizational skills. In my current role as a Medical Quality Assurance/Call centre officer, I handle healthcare provider accreditation, manage customer inquiries, orders, and medical approvals, and support claims processing with analysis, payment, and reconciliations.

I’m known for attention to detail, problem-solving, and a strong work ethic. I’ve also served as an Office supervisor/Customer service relations role coordinating transportation, dispatch, delivery schedules, and inventory records, and I’ve worked as a Community Health worker coordinating community mobilizers, maintaining daily reports, and keeping accurate immunization and vitals records.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance & Call Centre

Current

SereneHealthcare Limited

May 2024 - Present (2 years 1 month)

Accredited healthcare providers and handled customer inquiries, orders, and medical approvals professionally. Maintained relationships with providers and enrollees, supported new staff, and assisted the claims team with processing, analysis, payments, and reconciliations.

Healthcare Provider Accreditation Customer Service Claims Processing Records Management Payment Reconciliation

Community Health Worker

Maternal Reproduction Health Research

Jan 2023 - Present (3 years 5 months)

Coordinated community mobilizers to achieve assigned targets and worked with PHC staff and health workers in designated facilities. Maintained daily reports and supported maternal clients with accurate, detail-focused work under pressure.

PHC Collaboration Maternal Client Support Teamwork Attention To Detail

Community Health Worker (SIWES)

Kajola PHC

Jan 2022 - Present (4 years 5 months)

Assisted with taking vitals and administering immunizations during community outreach activities. Handled vaccine-related tasks and maintained records while working with the health team to support outreach delivery.

Vaccine Handling Community Outreach Team Collaboration Field Support Attention To Detail

Office Supervisor / Customer Service

OpsyLogistics

Supervised daily staff activities and coordinated transportation, dispatch, and delivery schedules to ensure smooth operations. Monitored inventory levels and stock records, ensured goods were received and dispatched properly, and prepared work schedules and assignments for logistics staff and drivers.

Team Supervision Logistics Coordination Inventory Control Scheduling