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Adedayo Adegoke

@adedayoadegoke

Administrative virtual assistant with 2+ years delivering executive support, data accuracy, and customer satisfaction.

Nigeria
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What I'm looking for

I seek remote roles offering executive support and customer-facing responsibilities where I can improve processes, ensure data accuracy, and deliver excellent client satisfaction.

I am an administrative virtual assistant with over two years' experience providing executive-level support, managing high-volume customer inquiries, and maintaining data accuracy across remote environments.

I have managed inboxes and calendars, prepared presentations, handled 75+ customer inquiries daily with a sustained 98% satisfaction rating, resolved 1,200+ customer issues on first contact, and maintained records for 3,000+ clients with 100% accuracy.

I focus on process improvement and collaboration, having introduced three workflows that sped up resolutions by 25%, reduced escalations by 30%, and boosted retention by 20%, while prioritizing clear communication and timely delivery.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Ilorin logoUI

University of Ilorin

Bachelor of Engineering, Engineering

Completed a Bachelor of Engineering program at the University of Ilorin.

AA

ALX Africa

Certificate, Virtual Assistant Training

2025 - 2025

Completed a Virtual Assistant training program in July 2025 focused on administrative and virtual support skills.

Tech stack

Software and tools used professionally

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Adedayo Adegoke - Virtual Assistant - Mr. Adeniyi | Himalayas