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Adaobi Nduka

@adaobinduka

Live chat support professional at Onyx Hair by Nelly, responding to customer enquiries and improving the clarity of information.

Nigeria

Message

What I'm looking for

I'm seeking remote live chat support opportunities where I can respond clearly and professionally to enquiries, manage multiple interactions, and provide helpful information that improves the user experience.

At Onyx Hair by Nelly, I monitor and respond to customer enquiries and comments across digital platforms. I track response patterns and feedback to improve the clarity of information shared with customers.

At Foursquare Gospel Church, I manage online communication and community outreach, responding to comments and enquiries. I adjust messaging based on audience feedback and coordinate timely responses across digital channels.

At Joy Of Faith Music Ministry, I supported audience engagement with clear written communication and content that answered common questions. I maintained the digital presence while prioritising helpful responses.

My classroom teaching experience helped me improve student performance by 20% and classroom engagement by 30% through clear instruction and structured follow-up support. I hold an O.N.D. in Mass Communication from Yaba College of Technology and a Digital Marketing Skills Institute (DMSI) Certificate.

Experience

Work history, roles, and key accomplishments

Current

Community Engagement Specialist

Current

Onyx Hair by Nelly

Feb 2026 - Present (8 months)

Monitor and respond to customer enquiries and comments across digital platforms, providing clear and professional written responses. Manage consistent customer communication to support engagement and address questions promptly.

Written Communication Live Chat Email Support inquiry handling Multitasking Time Management Problem Solving Customer Interaction Organization Follow up Communications

Current

Digital Communications & Community Support

Current

Foursquare Gospel Church

Jan 2024 - Present (2 years 9 months)

Manage ongoing online communication and community outreach, including monitoring and responding to comments and enquiries. Coordinate timely responses to audience interactions and ensure clear, consistent messaging across digital channels.

Written Communication Community Outreach inquiry handling Multitasking Time Management Problem Solving Audience Response Organization Follow up Communications

Audience Engagement Support

Joy Of Faith Music Ministry

Jan 2023 - Jan 2025 (2 years)

Supported audience engagement through consistent, clear written communication across digital platforms. Created and managed content to answer common questions and keep the community informed.