Open to opportunities

Adam Dunlop

@adamdunlop

Message

Client success and technical project manager specializing in web technologies.

Canada

Message

What I'm looking for

I seek a client-facing technical role where I can lead projects, improve delivery through automation and DevOps, and collaborate with cross-functional teams to scale products and workflows.

I am a client-success driven technical project manager with hands-on experience in web development, QA automation, and DevOps, delivering scalable solutions for agencies and product teams. I lead cross-functional teams, build automated workflows, and manage cloud infrastructure to improve delivery and client outcomes.

My background includes ownership of a consultancy where I designed data curation and system operations, leadership as a design supervisor overseeing designers and QA, and technical implementation roles. I have experience with React, Docker, AWS services including RDS, CodePipeline, EC2, Lightsail, ECS, and Fargate.

I bring a blend of product-minded technical execution and client-facing communication, with strengths in process automation, system adoption, and creating unified production workflows that increase efficiency and client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Owner / Operator

Current

Ad Services

May 2023 - Present (2 years 4 months)

Develop and and implement data curation and management systems and oversee custom software and product service delivery to improve client technology stacks and project productivity.

Data Management Systems Implementation DevOps Project Management Product Development Client Success

Design Supervisor

Critical Mass

Oct 2020 - Apr 2023 (2 years 6 months)

Led a team of designers, QA and technical artists, implemented automated workflows and managed DCO and Flashtalking/Mediaocean deployments to streamline personalized ad campaign production.

Team Leadership DCO Campaigns Flashtalking Workflow Automation Quality Assurance Production Management Cross Functional Collaboration

Technical Project Manager

Hot Tomali Communications

Nov 2017 - Apr 2019 (1 year 5 months)

Managed client success, scoping, estimates and timelines while building an in-house CMS, overseeing AWS services and delivering React.js UI components and hybrid app deployments to improve delivery efficiency.

Technical Project Management Client Success AWS EC2 RDS)ECS Fargate React Docker CMS

Technical Implementation

Real Estate Webmasters

Dec 2015 - Jul 2017 (1 year 7 months)

Performed UI/UX and CRM maintenance, SEO and site optimization, client database management and manual QA while supporting CMS development across client websites to improve performance and data integrity.

UI UX SEO SEO Optimization Database Management CMS Manual QA Performance Tuning

Financial Analyst

ZLC Financial

Jun 2014 - May 2015 (11 months)

Conducted investment banking analyses, valuations (DCF, comps, LBO), insurance brokering and supported customer coverage initiatives providing financial models and industry research for client advisory.

Financial Modeling Valuation Investment Analysis Advisory Research

Customer Service Representative

TD Canada Trust

Nov 2012 - Jul 2014 (1 year 8 months)

Delivered high-quality customer service, processed financial transactions accurately and improved branch customer experience through proactive issue resolution and professional client interactions.

Customer Service Client Relations Communication Retail Banking