Abi O nsiah

I’m a bilingual, highly organised professional with native-level Spanish fluency and strong cross-cultural communication skills. I bring proven experience across communications, office administration, and front-line support.

As an experienced Business Administrator, I’m known for professionalism, adaptability, and delivering high-quality service under pressure. I coordinate front desk operations, handle calls and enquiries, support day-to-day operations, and maintain confidentiality while keeping documentation accurate and up to date.

In my Law intern/ Office manager internship with EAGLE AB&K FIRM, I assisted lawyers with legal research, document preparation, and case file organisation under supervision. I drafted and formatted basic legal correspondence and supported office operations like diary management, meeting scheduling, and client appointments.

Before that, I handled high-volume front desk enquiries as a Receptionist at Cadent Gas and managed emergency and non-emergency calls as an NHS Call Handler for NHS 111. Across roles, I focused on clear information, reassurance, secure data recording, and structured record-keeping.