At Comcast India Pvt. Ltd., I conduct resilience assessments with service owners and create disaster recovery playbooks for services. I also coordinate end-to-end disaster recovery testing and work with client DR teams to prepare test calendars.
I coordinate stakeholders and cross-functional teams during DR testing, manage change requests in ServiceNow, and drive incident root cause analysis through closure. I document findings in Disaster Recovery Test Result materials and report DR activities to management.
Earlier, at Capgemini Technologies Pvt. Ltd., I supported disaster recovery planning, testing, and service continuity. At HCL Technologies Pvt. Ltd., I handled Tivoli Storage Manager administration, backup troubleshooting, and data restoration.
