At Straightgate Publishers Ltd, I coordinated daily operations and managed calendars, schedules, and travel arrangements for sales representatives. I also maintained records and supported debt recovery through payment reminders and repayment plans.
As a Customer Service Representative at Straightgate Publishers Ltd, I responded to customer inquiries and resolved issues involving book orders, subscriptions, and delivery delays. I processed transactions using CRM and POS systems and worked with editorial and logistics teams on order fulfillment.
At Ayubson Property Ltd, I managed appointments, client inquiries, property listings, and client databases. I also compiled weekly sales reports and meeting summaries.
At Robola Enterprise, I managed social media posts and a monthly content calendar, and collaborated with graphic designers and copywriters on branded content. I used MS Office Suite, Google Workspace, Canva, and CapCut.
