Open to opportunities

Imeofon Oku

@imeofonoku

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Results-driven administrative professional specializing in virtual support and social media management.

Nigeria

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What I'm looking for

I am looking for a role offering remote or onsite administrative responsibilities where I can apply virtual assistant, social media, and customer-support skills to improve operations and engagement.

I am a results-driven administrative professional with over three years of experience in secretarial, virtual, and customer service support. I combine strong organizational skills with a proven ability to implement digital strategies that enhance online presence.

In my roles I have provided executive support to managing directors and recruitment teams, maintained confidential records, managed calendars and communications, and prepared reports and presentations using MS Office. I also implemented a new filing system that increased efficiency by 30%.

As a social media manager and creative assistant I developed engaging content, maintained consistent brand voice, and tracked performance metrics—creating Instagram Stories with an average 25% swipe rate and boosting online presence by 25%. I have experience with content tools like CorelDRAW, Canva, and CapCut.

I seek to bring dependable administrative support, strong customer-service orientation, and digital communication skills to a fast-paced organization where I can help streamline operations and grow online engagement.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Hec Recruit

Apr 2023 - Present (2 years 6 months)

Provided remote administrative support to recruitment team and CEO, managed inboxes and interview scheduling, and improved candidate sourcing by 20% while reducing recruitment time by 30%.

Scheduling Candidate Sourcing Google Workspace ATS Support Communication Remote Collaboration

Secretary

Wizchina Worldwide Engineering Ltd

Aug 2023 - Dec 2024 (1 year 4 months)

Provided administrative and reception support to two managing directors and the PR manager, implemented a new filing system that improved efficiency by 30%, and prepared presentations, reports, minutes and bidding documents.

Office Administration Records Management MS Office document preparation Inventory Management Confidentiality

Social Media Manager

Beats By Dara

Nov 2023 - May 2024 (6 months)

Developed and scheduled high-quality social content, tracked analytics to optimize performance, and maintained consistent brand voice resulting in Instagram Stories with a 25% average swipe rate.

Social Media Management Content Creation Analytics Brand Voice Canva Capcut Community Engagement

Customer Service Assistant

Nifa Studio

May 2023 - Jul 2023 (2 months)

Handled 500+ customer inquiries across phone, email and social media achieving a 95% satisfaction rate and increased website orders by 40% through effective issue resolution and support.

Customer Service Email Support Social Media Support CRM Tools Communication Order Management Phone Support

Administrative Assistant

Silver Write Brand

Jul 2022 - Feb 2023 (7 months)

Provided administrative support to the managing director and branding team, coordinated meetings, travel and site installations, and managed office operations and inventory.

Scheduling Event Coordination Inventory Management Administrative Support

Administrative Assistant

Diplomatic Language School

Sep 2021 - Jul 2022 (10 months)

Managed student records, schedules and correspondence, assisted with event planning and maintained office supplies during NYSC placement supporting school administration operations.

Scheduling Event Coordination Administrative Support Student Services