Abigal Nombulelo Yorke
@abigalnombuleloyorke
Versatile healthcare professional skilled in patient care and support.
What I'm looking for
I am a versatile healthcare and customer service professional with proven expertise in nursing, telehealth, and high-volume client support. I excel in delivering exceptional patient care, managing complex schedules, and resolving inquiries efficiently through CRM and call center systems. My ability to build strong relationships and maintain professional communication has been recognized in both remote and clinical settings.
Currently, I work as a Telehealth Customer Service Consultant, where I provide remote patient support, handle calls, schedule appointments, and verify insurance. I act as a patient advocate, ensuring clear explanations of procedures and available services. My experience includes various professional traineeships across multiple hospitals, where I honed my skills in patient evaluation, medication administration, and effective communication with healthcare teams.
With a Bachelor of Science in Nursing and a background in filmmaking and broadcasting, I bring a unique perspective to healthcare. I am committed to continuous professional development and maintaining clinical competencies, always striving to exceed performance targets and enhance patient experiences.
Experience
Work history, roles, and key accomplishments
Telehealth Patient Service Consultant
Axendi
Apr 2022 - Present (3 years 6 months)
Provided remote patient support, handling inbound/outbound calls, appointment scheduling, and insurance verification. Acted as a patient advocate, offering advice and guidance regarding treatment pathways and follow-up care.
Professional Traineeship
Abramowicka Psychiatric Hospital
Jan 2023 - Present (2 years 9 months)
Provided care for patients with mental health disorders, focusing on therapeutic communication and crisis intervention. Administered medications for psychiatric conditions and monitored patient progress.
Student Nurse, Clinical Experience
Leczna Szpital
Jun 2022 - Present (3 years 4 months)
Developed skills in pre- and post-operative care, wound management, and sterile techniques. Cared for patients with chronic and acute conditions in internal medicine, and conducted neurological assessments.
Professional Traineeship
Numerous Hospitals and Departments in Poland
Oct 2021 - Present (4 years)
Supported registered nurses in delivering patient care and performed fundamental nursing tasks under supervision. Involved in assessing patient conditions, contributing to care planning, and administering medications.
Student Nurse, Clinical Experience
Abramowicka Psychiatric Hospital
Oct 2021 - Present (4 years)
Learned patient care fundamentals including hygiene, mobility, and vital signs monitoring. Gained skills in basic health assessments, medication administration under supervision, and effective communication with healthcare teams.
Education
Degrees, certifications, and relevant coursework
Vincent Pol University
Bachelor of Science, Nursing
2020 - 2023
Completed a Bachelor of Science in Nursing, gaining comprehensive knowledge and practical skills in various aspects of patient care. Studied core nursing principles, clinical procedures, and healthcare practices relevant to modern medical environments.
Near East University
Bachelor of Arts, Filmmaking and Broadcasting
2015 - 2019
Undertook a Bachelor of Arts in Filmmaking and Broadcasting, developing skills in media production, storytelling, and broadcast techniques. Gained experience in various aspects of film and television production.
Availability
Location
Authorized to work in
Job categories
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