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Abigal Nombulelo Yorke

@abigalnombuleloyorke

Versatile healthcare professional skilled in patient care and support.

Poland
Message

What I'm looking for

I am looking for a role that values patient care, offers growth opportunities, and fosters a collaborative environment.

I am a versatile healthcare and customer service professional with proven expertise in nursing, telehealth, and high-volume client support. I excel in delivering exceptional patient care, managing complex schedules, and resolving inquiries efficiently through CRM and call center systems. My ability to build strong relationships and maintain professional communication has been recognized in both remote and clinical settings.

Currently, I work as a Telehealth Customer Service Consultant, where I provide remote patient support, handle calls, schedule appointments, and verify insurance. I act as a patient advocate, ensuring clear explanations of procedures and available services. My experience includes various professional traineeships across multiple hospitals, where I honed my skills in patient evaluation, medication administration, and effective communication with healthcare teams.

With a Bachelor of Science in Nursing and a background in filmmaking and broadcasting, I bring a unique perspective to healthcare. I am committed to continuous professional development and maintaining clinical competencies, always striving to exceed performance targets and enhance patient experiences.

Experience

Work history, roles, and key accomplishments

NP

Professional Traineeship

Numerous Hospitals and Departments in Poland

Oct 2021 - Present (4 years)

Supported registered nurses in delivering patient care and performed fundamental nursing tasks under supervision. Involved in assessing patient conditions, contributing to care planning, and administering medications.

Education

Degrees, certifications, and relevant coursework

VU

Vincent Pol University

Bachelor of Science, Nursing

2020 - 2023

Completed a Bachelor of Science in Nursing, gaining comprehensive knowledge and practical skills in various aspects of patient care. Studied core nursing principles, clinical procedures, and healthcare practices relevant to modern medical environments.

NU

Near East University

Bachelor of Arts, Filmmaking and Broadcasting

2015 - 2019

Undertook a Bachelor of Arts in Filmmaking and Broadcasting, developing skills in media production, storytelling, and broadcast techniques. Gained experience in various aspects of film and television production.

Tech stack

Software and tools used professionally

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Abigal Nombulelo Yorke - Telehealth Patient Service Consultant - Axendi | Himalayas