Abigail Ophra

Managed end-to-end recruitment, onboarding, employment contracts, UAE Labour Law documentation, and compliance records. Processed employee visas and Emirates ID applications, supported payroll, and documented SOPs.

Managed end-to-end recruitment, employee relations, HR operations, and HRIS administration for a growing client base. Built standard HR procedures and kept records audit-ready.

Processed end-to-end documentation and applications across multiple countries with 100% accuracy and regulatory compliance. Ran client consultations, document verification, and travel coordination.

Owned executive calendars, scheduling conflicts, and stakeholder communication remotely across Australian time zones. Prepared meeting agendas, action trackers, and managed task templates and milestones.

Managed client onboarding, ASIC documentation, and Xero Practice Manager workflows for accounting clients. Handled client correspondence, inbox triage, and documented repeatable procedures.

Coordinated office administration and daily operations while supervising 1000+ staff. Managed case administration, KPI tracking, and SLA compliance with weekly reporting.

Led full-cycle recruitment, candidate screening, visa operations, and administrative coordination, supervising 100+ staff. Monitored KPIs, resolved escalations, and improved operational efficiency.

Processed high-volume visa applications for the Switzerland Embassy under strict accuracy and compliance standards. Served 300+ applicants daily, face-to-face and by phone.

Completed an OTHM Level 7 Postgraduate Diploma in Strategic Management and Leadership, equivalent to a Master's level (EQF Level 7).

Completed a Diploma in International Airport Ground Operations.

Earned professional certificates in Human Resource Management, Psychology and Counselling, Graphic Designing, Marketing Management, and Business Management.

Completed a Diploma in Communication and Information Technology.

Completed a Diploma in Information Technology.