abigail appiah
@abigailappiah1
I lead retail operations, inventory control, sales, and customer service in telecommunications.
GhanaWhat I'm looking for
I've led Gloworld retail shop operations at Glo Mobile Ghana, managing administration, customer satisfaction, sales targets, stock availability, financial documentation, and stock and sales reporting.
Across Glo Mobile Ghana and Vodafone Ghana, I've supported customers through SIM activation, mobile number portability, service requests, complaints, internet configuration, and product sales. I also bring inventory control, warehouse reconciliation, CRM data entry, reporting, team supervision, and account development experience from Coca-Cola Bottling Company of Ghana.
Experience
Work history, roles, and key accomplishments
Retail Shop Manager
Glomobile Ghana
Apr 2019 - Jan 2023 (3 years 9 months)
Managed shop administration, ensured customer satisfaction, and achieved sales targets. Oversaw financial transactions, stock availability, and prepared daily, weekly, monthly, and quarterly reports.
Education
Degrees, certifications, and relevant coursework
University of Ghana
Bachelor of Arts, Geography and Resource Development and Information Studies
2005 - 2009
Bachelor of Arts degree from the University of Ghana, completed in 2009.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
Skills
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