Abhay nullAN
Looking for a job

Abhay

@abhay

I'm a Program Manager with more than 6 yrs of work experience in last mile supply chain industry.

India

What I'm looking for

Looking for job in supply chain industry where I can influence ROI of the company along with solving real world issues.

6 years work experience in last mile supply chain industry in program & team management roles revolving around analyzing delivery data, conducting RCA, creating SOPs, fixing defective addresses via manual audit & automations for seamless delivery experience resulting in total savings of $28.8 MM

Experience

Work history, roles, and key accomplishments

Amazon logoAM

Manager, Program Management

Jun 2022 - Apr 2023 (10 months)

I led address resolution programs for Last Mile with 50 associates, resulting in a 9.7% improvement in successful deliveries and correction of 47MM addresses, saving $10.6MM. Additionally, I initiated a driver stop program with 30 associates, reducing Unable to Locate & Unable to Access delivery scenarios by 6% and 4%, respectively, saving $1.2MM for 14MM addresses.

Amazon logoAM

Senior Program Quality Specialist

Dec 2020 - May 2022 (1 year 5 months)

I collaborated with delivery station teams to address package delivery failures caused by inaccurate address hierarchy tagging. Next, I worked with the Data Sciences team to identify 95k defective addresses and established a 20-member team to audit incorrect addresses. This resulted in a 4% reduction in delivery defects in the US, 13% in the UK, and $5.3MM in savings. I also created Redshift data

Amazon logoAM

Program Quality Specialist – Last Mile

Feb 2017 - Nov 2020 (3 years 9 months)

I worked with the Data Sciences team to categorize incomplete and junk addresses, resulting in a 4% increase in successful deliveries and $3.2MM savings for 24MM addresses. Additionally, I created SOPs and conducted training sessions for new team members. I collaborated with the product team to launch a hierarchy management operator tool, reducing auditor effort by 25%.

Education

Degrees, certifications, and relevant coursework

Abhay hasn't added their education

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Abhay null - Manager, Program Management - Amazon | Himalayas