I am an experienced inventory control officer with a strong background in customer service and relationship management. Throughout my career, I have developed effective customer relationship management skills and demonstrated leadership abilities. I possess critical and analytical thinking skills, which enable me to solve problems efficiently. With excellent communication and interpersonal skills, I am able to collaborate effectively with team members and stakeholders.
During my tenure at Metalberg Manufacturing Limited, I successfully digitized stock cards and store processes, improving efficiency and accuracy. I also managed material inventory and conducted stock taking, ensuring optimal inventory control. As a Customer Support Officer at Lapo Microfinance Bank, I disbursed loans, managed customer relationships, and facilitated loan recovery and repayment. Additionally, I have experience as a Life Planner/Insurance Agent at Life Assurance Company, where I prospect and engage potential customers, provide customer support services, and schedule appointments with clients.
Furthermore, I have a strong educational background, holding a Higher National Diploma in Business Administration and Management from Federal Polytechnic Nassarawa State. I have also completed professional training in Customer Service and Relationship Management, as well as Human Resource Management. My proficiency in Microsoft Office applications and inventory control software, along with my computer savvy and ICT skills, further enhance my ability to excel in inventory management roles.
