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Abdullah Shaikh

@abdullahshaikh1

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Dedicated Backup Administrator with 5 years expertise in EMC NetWorker operations.

India

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What I'm looking for

I seek a role that fosters growth, teamwork, and innovation in data management.

I am a committed Backup Administrator with extensive experience in EMC NetWorker operations, currently working on a project for ICICI Bank. My role involves software installation, backup monitoring, and data restoration, where I ensure the integrity and availability of critical data. I am skilled in creating Standard Operating Procedures (SOPs) to streamline processes and enhance team efficiency.

Previously, I worked as a Technical Support Engineer at Wipro, where I assisted customers with NetWorker configurations and troubleshooting backup failures. My technical expertise spans across various storage technologies, including Data Domain and ECS Cloud, and I am well-versed in both Windows and Linux/Unix environments. I take pride in my ability to conduct root cause analyses and provide effective solutions to complex issues.

With a strong foundation in computer science and a passion for continuous learning, I am eager to leverage my skills in a challenging environment that values innovation and teamwork. I am dedicated to contributing significantly to my team's success and achieving organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Backup Administrator

Current

Dell EMC

Nov 2025 - Present (7 months)

Managed NetWorker backup operations and Data Domain/ECS cloning, restoring critical data and preparing backup/recovery and health-check reports to improve operational reliability.

ECS Backup And Recovery ServiceNow Troubleshooting

Current

Backup Administrator

Current

Dell EMC, ICICI Bank Project

Mar 2024 - Present (2 years 3 months)

As a Backup Administrator, I assist in EMC NetWorker operations, including software installation, backup monitoring, and data restoration. I create SOPs, manage Service-Now tasks, and troubleshoot backup failures while ensuring data retention and disaster recovery processes.

EMC Networker Cloud Boost Windows Linux Unix Disaster Recovery Troubleshooting ServiceNow

Technical Support Engineer

Wipro, Dell EMC Networker Project

Jan 2021 - Jul 2022 (1 year 6 months)

In my role as a Technical Support Engineer, I assisted customers with EMC NetWorker configurations, monitored backups, and created SOPs for junior team members. I also handled troubleshooting and provided root cause analysis for backup failures.

EMC Networker Cloud Boost Windows Linux Unix Troubleshooting Root Cause Analysis ServiceNow

Networker Technical Support

Wipro

Jan 2021 - Jul 2022 (1 year 6 months)

Provided NetWorker technical support including backup/cloning to Data Domain, restores, ServiceNow task management and root-cause analysis to reduce repeat incidents.

ServiceNow Linux Unix Disaster Recovery

Education

Degrees, certifications, and relevant coursework

University of Mumbai

Bachelor of Science, Computer Science

2018 - 2020

Grade: 9.32

Activities and societies: Designer and Editor of the annual college magazine 'PARVAAZ', 'GREEN-AUDIT', and 'IT-BUZZER'. Secured 1st position in various intercollegiate competitions.

Completed a Bachelor's degree in Computer Science with a GPA of 9.32. Engaged in various extracurricular activities including designing and editing college magazines, and participating in intercollegiate competitions.