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Abdullah Kamil

@abdullahkamil1

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Customer Service Representative at SmileTech, resolving client concerns and coordinating remote design projects.

Nigeria

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What I'm looking for

I’m seeking a remote Customer Service Representative role where strong communication, organisation, and problem-solving skills can support customer satisfaction and business goals.

At SmileTech, I managed client communication for design, branding, and digital media projects, handling inquiries, scoping requests, and sharing status updates across time zones.

I resolved concerns and revision requests, coordinated concurrent projects remotely, and handled documentation, invoicing, and follow-up. I’m seeking a remote Customer Service Representative role where I can support customer satisfaction and business goals.

Experience

Work history, roles, and key accomplishments

Current

Freelance Client Services & Creative Consultant

Current

SmileTech

Jan 2022 - Present (4 years 9 months)

Managed end-to-end client communication for design, branding, and digital media projects, handling inquiries, scoping requests, and providing status updates across time zones. Resolved client concerns and revision requests promptly, maintaining high satisfaction and repeat business on freelance platforms.