Open to opportunities

Abdulkadir Yağcı

@abdulkadiryac

Message

Dedicated English teacher with strong communication and conflict resolution skills.

Turkey

Message

What I'm looking for

I am looking for a role that allows me to leverage my teaching and customer service skills in a dynamic environment.

I am an English teacher with a degree in English Language and Literature, complemented by a one-year foundation program. My educational background has equipped me with the knowledge and skills necessary to foster a positive learning environment. Currently, I am teaching at Ali Bahar Vocational and Technical High School, where I design and implement effective teaching strategies that align with curriculum objectives and enhance student learning.

In addition to my teaching role, I have gained valuable experience in customer support at Antik Customer Specialists, where I honed my communication and conflict resolution skills. My ability to analyze customer feedback and deliver high-quality service has been instrumental in ensuring customer satisfaction. I am passionate about creating engaging classroom experiences that promote academic growth and language proficiency.

Experience

Work history, roles, and key accomplishments

Current

English Teacher

Current

AliBaharVocationaland TechnicalHighSchool

Jan 2024 - Present (1 year 6 months)

Designed and implemented effective teaching strategies and lesson plans aligned with the curriculum and students’ learning objectives. Led, guided, and supported students in developing strong language skills, fostering a positive and engaging classroom environment focused on academic growth.

Lesson planning Curriculum Development Classroom Management Language Instruction Educational Technology

Customer Specialist

Ant-IK

Jan 2023 - Present (2 years 6 months)

Assisted in managing customer service resources effectively to ensure optimal support delivery and customer satisfaction. Gathered and analyzed customer feedback and service data to identify emerging needs, preferences, and areas for improvement.

Customer Service Conflict Resolution Data Analysis Customer Feedback Communication Teamwork

Guest Relations

PalaceHotel

Jan 2022 - Present (3 years 6 months)

Developed and maintained strong relationships with guests, travel agencies, and service partners to ensure a seamless and exceptional guest experience. Ensured consistent delivery of the hotel’s brand standards across all guest touchpoints, communications, and service interactions.

Guest Service Customer Satisfaction Communication Hospitality Management Problem Solving