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Joseph okpono

@josephokpono

I am a data analyst specialized in analytics, visualization, and predictive modeling driving data-informed decisions.

United Kingdom
Message

What I'm looking for

I am seeking a data analyst role where I can apply analytics, visualization and predictive modelling to influence policy and business decisions within collaborative, impact-driven teams.

I am a detail-oriented data analyst with experience transforming complex datasets into actionable insights using Python, SQL, Power BI and Tableau. I combine statistical analysis, predictive modelling and polished presentation to support strategic decisions.

I have led large-scale dashboard and reporting programs for public health, education and energy, and designed end-to-end SQL systems for student registration and performance tracking. I analysed over 712,000 NHS cancer referrals to uncover a 30% decline in 62-day compliance and developed targeted recommendations for diagnostics and escalation.

In consultancy roles I have driven ETL and cloud migrations, improved query automation and reduced operating costs through data warehousing and bespoke dashboards; I built geospatial and SIMD-driven visual tools and delivered insights that informed policy on EV rollout, rural retrofit and resource allocation. I routinely produce clean, story-driven visualisations and automated reports to enable rapid, data-informed decisions.

With an advanced quantitative background and prior senior geoscience experience in field development, reservoir modelling and exploration, I bring technical rigor, stakeholder management and mentorship to cross-functional teams. I am ready to apply my analytical skills to help dynamic organisations achieve measurable impact.

Experience

Work history, roles, and key accomplishments

Teleperformance logoTE

Operations Customer Expert

Teleperformance

Jan 2024 - Present (1 year 7 months)

Provided high-volume inbound support for DWP Universal Credit, resolving inquiries efficiently while maintaining policy compliance and confidentiality; regularly escalated complex cases and received positive service feedback.

Education

Degrees, certifications, and relevant coursework

University of Strathclyde logoUS

University of Strathclyde

Master of Science, Financial Technology

Completed M.Sc. in Financial Technology at the University of Strathclyde.

American InterContinental University logoAU

American InterContinental University

Master of Business Administration, Business Administration

Completed a Master of Business Administration at American InterContinental University.

Federal University of Technology Owerri logoFO

Federal University of Technology Owerri

Attended the Federal University of Technology Owerri; degree and dates not specified.

University of Port Harcourt logoUH

University of Port Harcourt

Doctor of Philosophy, Geophysics

Completed a Doctor of Philosophy in Geophysics at the University of Port Harcourt.

University of Benin logoUB

University of Benin

Master of Science, Applied Geophysics

Completed a Master of Science in Applied Geophysics at the University of Benin.

Tech stack

Software and tools used professionally

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Joseph okpono - Operations Customer Expert - Teleperformance | Himalayas