Open to opportunities

Abdiel Dieujuste

@abdieldieujuste

Message

Health Informatics professional optimizing EHR workflows, compliance, and user support.

United States

Message

What I'm looking for

I seek a role focusing on EHR support and health informatics where I can improve workflows, ensure compliance, train users, and contribute to regulatory readiness in a collaborative clinical environment.

I am a Health Informatics and EHR support professional with a Bachelor of Science in Health Informatics & Information Management and 4+ years of experience across post-acute and acute care settings. I hold RHIT and CEHRS certifications and am multilingual in English, Spanish, French, and Haitian Creole, committed to leveraging health IT to improve care delivery and regulatory readiness.

I have a proven track record supporting PointClickCare and Cerner, reducing onboarding time through provisioning templates, improving documentation quality via workflow optimization, and maintaining compliance through audits, ROI processing, and credentialing. I partner with clinical and compliance teams to resolve access and workflow issues, train end users, and prepare organizations for AHCA and CMS requirements.

Experience

Work history, roles, and key accomplishments

Current

EHR Support Specialist

Current

The Cascades Health & Rehabilitation Center

Mar 2024 - Present (1 year 9 months)

Support 80+ clinical and admin users in PointClickCare by resolving issues, delivering training, and onboarding; conduct monthly audits and process 300+ ROI requests annually to maintain HIPAA and survey readiness.

PointClickCare User Onboarding HIPAA

Health Information Technician

Wellington Regional Medical Center

Jan 2023 - Mar 2024 (1 year 2 months)

Managed retrieval, scanning, and digitization of medical records into Cerner, flagged documentation gaps for provider resolution, and completed ROI and authorization requests with high accuracy to support billing and compliance.

Cerner Documentation Review HIM Workflow Authorization Compliance Records Digitization

Patient Service Representative

Firstsource Solutions

Jun 2021 - Jan 2023 (1 year 7 months)

Verified patient demographics and eligibility, assisted with registration and account discrepancy resolution, and maintained HIPAA-compliant communications and accurate records for hospital registration processes.

Patient Registration HIPAA Data Entry Customer Service Medical Records

Auto Title Clerk

Dixie Way Auto Plaza

Jan 2014 - Jan 2021 (7 years)

Processed vehicle title, tax, and registration paperwork, maintained accurate customer files, and coordinated with the DMV to ensure timely transactions and record accuracy.

Title Processing Documentation Management Data Entry Regulatory Compliance Administrative Processing

Education

Degrees, certifications, and relevant coursework

University of Central Florida

Bachelor of Science, Health Informatics & Information Management

Grade: GPA: 3.4

Bachelor of Science in Health Informatics & Information Management completed in December 2025 with a focus on health IT, EHR workflows, and compliance.