Open to opportunities

Abby Szejk

@abbyszejk

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Experienced project manager with a passion for customer satisfaction.

United States

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What I'm looking for

I am looking for a role that values collaboration, innovation, and client satisfaction, with opportunities for growth.

I am a seasoned professional with a diverse background in project management, short-term rental management, marketing, and event planning. My unique skill set allows me to manage and execute complex projects while ensuring exceptional customer experiences. I thrive in fast-paced environments and have a proven track record of delivering successful projects that exceed client expectations.

In my current role as a Project Manager and Onboarding Manager at Sojo, I have successfully implemented a new onboarding platform, activated over 100 clients, and managed a pipeline that accounts for nearly 10,000 properties and $2.5 million in revenue. My experience also includes managing the onboarding lifecycle for AvantStay properties and overseeing marketing strategies for various rental properties. I am dedicated to continuous improvement and collaboration, ensuring that all stakeholders are aligned and informed throughout the project lifecycle.

Experience

Work history, roles, and key accomplishments

Current

Project Manager/Onboarding Manager

Current

Sojo

Mar 2023 - Present (2 years 4 months)

Implemented a new onboarding platform with a customized client onboarding process. Managed the onboarding pipeline while guiding all clients from post-sales to activation on the Sojo platform, activating over 100 clients in 2024, accounting for nearly 10,000 properties and $2.5 million in revenue.

Onboarding Project Management Technical Troubleshooting Client Relations Cross Functional Collaboration Training Development Reporting Data Integration Finance Coordination

Property Onboarding Manager

AvantStay

Feb 2022 - Present (3 years 5 months)

Managed the coordination, execution, and management of the openings/onboarding activities for new properties nationwide. Guided all homeowners through the onboarding process and led homeowner retention and satisfaction efforts, providing resolution for any issues.

Project Coordination Homeowner Relations Industry Best Practices Supply Chain Management Team Leadership Field Operations

Hospitality & Marketing Director

Guesthouse Charleston / Ramsay Management Group

Jul 2019 - Present (6 years)

Managed a portfolio of 19 short-term rental units and 9 retail buildings, handling guest relations across various booking platforms. Oversaw the onboarding of new STR software and coordinated with contractors for repairs and construction.

Property Management Onboarding Interior Design Social Media Management Marketing Strategy Content Creation Branding

Marketing & Event Coordinator

The Post and Courier

Aug 2017 - Present (7 years 11 months)

Executed all logistics for both small and large-scale B2C and B2B events. Created marketing materials including rate sheets, communication pieces, and sponsorships, encompassing digital ads, print ads, and email templates.