Open to opportunities

Abby Klein

@abbyklein

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Operations Manager with expertise in supply chain and process improvement.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

As an Operations Manager at Syros Construction Corp., I oversee daily office operations, ensuring efficiency through effective payroll management, project coordination, and the implementation of organizational solutions. My experience includes developing content management systems and transitioning payroll software, which has significantly improved operational efficiency.

Previously, I worked as a Junior Supply Chain Associate at L’Oreal, where I honed my skills in deduction resolution and process improvement. I built strong relationships across teams and initiated changes that streamlined our operations. My internship experiences have further solidified my analytical skills and ability to manage complex data, contributing to successful outcomes in various projects.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Syros Construction Corp.

Sep 2023 - Present (1 year 8 months)

Managed daily office operations, overseeing payroll, accounts payable/receivable, and project coordination. Developed content management systems and improved operational efficiency through organizational solutions. Managed accounting records and negotiated payment plans to enhance cash flow.

Operations Management Payroll Management Project Coordination Content Management Systems Accounting Negotiation Process Improvement Organizational Skills

L’

Junior Supply Chain Associate

L’Oreal

Sep 2023 - Sep 2023 (0 months)

Developed expertise in return deductions and claims management. Analyzed deduction patterns and initiated process improvements for team collaboration. Built relationships across teams to enhance account management.

Supply Chain Management Claims Management Process Improvement Team Collaboration Data Analysis Account Management

Account Analyst Intern

Town of Tuxedo

Mar 2023 - May 2023 (2 months)

Audited fuel records to rectify a $15,000 discrepancy and published energy usage data for public access. Conducted vehicle usage analysis and collaborated with board members for climate initiatives.

Data Auditing Energy Management Public Relations Research Analysis Communication Reporting

Operations Intern

Remi

Aug 2021 - Aug 2021 (0 months)

Scheduled preventive maintenance and ensured timely completion of services. Worked independently during COVID lockdown and maintained detailed records of service tickets.

Vendor Management Remote Work Content Management Systems Problem Solving Communication

Community Assistant

University Walk Apartments

Feb 2020 - Apr 2021 (1 year 2 months)

Adapted to office work by communicating effectively with residents and management. Assisted in writing and editing communications, and resolved issues for over 500 residents annually.

Customer Service Communication Problem Solving Team Coordination Writing Editing Resident Relations Office Management

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Charlotte

B.S.B.A. / B.A., Operations and Supply Chain Management / English

2019 - 2022

Pursued a dual degree in Operations and Supply Chain Management and English, gaining a comprehensive understanding of business operations and effective communication skills.