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Abbie Furness

@abbiefurness

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Versatile professional skilled in operations management and event coordination.

United States

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What I'm looking for

I am looking for a role that values collaboration and offers opportunities for growth.

I am a versatile and highly organized professional with a strong background in customer service, administrative support, IT operations, and event coordination. My experience ranges from serving and hosting to managing operations at an IT company and coordinating events at Oregon State University-Cascades. I thrive in fast-paced environments and have a proven ability to manage complex logistics while delivering exceptional client experiences.

As an Operations Manager at Gizmo IT, I oversee daily business operations, ensuring efficient workflow across departments and timely project delivery. I have successfully implemented process improvements that increased productivity and reduced operational costs. My role involves managing budgets, vendor contracts, and resource allocation to support company growth and client satisfaction. I also lead cross-functional teams and facilitate internal communication to support strategic planning initiatives.

In my previous role as an Event Coordinator, I planned and executed campus events, managing logistics including scheduling, budgeting, and vendor coordination. My collaborative approach with departments and external partners helped maximize engagement and align events with university goals. I am committed to maintaining high standards in all my endeavors and continuously seek opportunities to enhance my skills and contribute to team success.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Gizmo IT

Jun 2023 - Present (2 years 2 months)

Oversaw daily business operations, ensuring efficient workflow across departments and timely project delivery. Managed budgets, vendor contracts, and resource allocation to support company growth and client satisfaction.

Budget Management Vendor Management Resource Allocation Process Improvement Team Leadership Strategic Planning Documentation

Event Coordinator

Oregon State University-Cascades

May 2022 - Present (3 years 3 months)

Planned, coordinated, and executed campus events, ensuring alignment with university goals and branding. Managed event logistics including scheduling, budgeting, vendor coordination, and on-site setup.

Event Planning Event Coordination Logistics Management Budgeting Marketing Collaboration

Clerical Tech

Gizmo IT

Jul 2020 - Present (5 years 1 month)

Provided administrative support for IT operations, including data entry, document management, and scheduling at wildfire camps. Maintained accurate records and organized internal documentation for audits and reporting.

Administrative Support Data Entry Document Management Scheduling Record keeping IT Operations

Trainer, Server, Hostess

Olive Garden

Sep 2015 - Present (9 years 11 months)

Delivered exceptional customer service in fast-paced dining environment, handling orders, special requests, and guest needs. Trained new front-of-house staff on company standards, service procedures, and POS systems.

Customer Service Staff Training Team Collaboration Order Management

Hostess

Olive Garden

Jul 2014 - Present (11 years 1 month)

Greeted and seated guests efficiently in a high-volume restaurant, ensuring optimal table flow and customer satisfaction. Collaborated with team members and management to uphold high service and cleanliness standards.

Customer Service Guest Seating Table Management Restaurant Operations Team Collaboration

Education

Degrees, certifications, and relevant coursework

Oregon State University-Cascades

BS in Psychology, Psychology

2022 - 2024

Pursued a Bachelor of Arts in Psychology, gaining a comprehensive understanding of human behavior and mental processes. Developed strong analytical and research skills applicable to various professional settings.

Central Oregon Community College

Associates Degree, General Studies

2020 - 2022

Completed an Associates Degree, building foundational knowledge across various subjects. Developed critical thinking and problem-solving skills, preparing for further academic and professional pursuits.

Rock Valley Community College

General Studies, General Studies

2014 - 2015

Undertook coursework at Rock Valley Community College, focusing on foundational academic subjects. Gained initial college experience and developed essential study habits.