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Aaron Sevilla

@aaronsevilla

Message

Data Representative at SWAK BPO processing FNOL and claims while maintaining KPIs above standard targets.

Philippines

Message

At SWAK BPO, I process First Notice of Loss (FNOL) and claims alongside clerical and data-processing work. I maintain KPIs above standard targets and keep records organized.

As a SPES Census Worker, I conducted community surveys and gathered resident information for census records, helping organize and record data accurately.

During my OJT at DPWH, I assisted with basic AutoCAD drafting and floor plan creation, as well as simple project estimating and documentation.

Experience

Work history, roles, and key accomplishments

Current

Data Representative

Current

SWAK BPO

Jan 2025 - Present (1 year 9 months)

Performed clerical and data processing tasks with accuracy and efficiency. Handled customer service inquiries and processed First Notice of Loss (FNOL) and claims.

Data Processing Customer Service FNOL Claims Processing Zendesk Microsoft Office AMS360

SPES Census Worker

SPES

Apr 2018 - May 2024 (6 years 1 month)

Conducted community surveys and gathered accurate resident information for census records. Assisted in organizing and recording data while maintaining professionalism and accuracy.

Data Collection Surveying Data Entry Attention To Detail