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Joshua Madula

@joshuamadula

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Data Processing Representative at SWAK BPO Corp., where I reviewed and verified customer and account data for accuracy.

Philippines

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At SWAK BPO Corp., I worked as a Data Processing Representative, entering and updating customer and account data. I reviewed information for accuracy and completeness, and resolved discrepancies before system entry.

As a freelance Academic Support Assistant, I provided one-on-one tutoring and researched credible sources. I also organized, formatted, and proofread academic documents and prepared study guides and reviewer materials.

Experience

Work history, roles, and key accomplishments

Data Processing Representative

SWAK BPO Corp.

Feb 2025 - Aug 2026 (1 year 6 months)

Accurately input and update customer and account data within required timelines. Review, verify, and organize information to ensure data accuracy and completeness.

Data Entry Data Management Attention To Detail Confidentiality Microsoft Word

Academic Support Assistant

Freelance

Sep 2024 - Jan 2025 (4 months)

Provided one-on-one academic support and tutoring. Conducted online research and organized, formatted, and proofread academic documents.

Tutoring Research Proofreading Document Formatting Time Management Communication Skills

Education

Degrees, certifications, and relevant coursework

Mindanao State University – General Santos

Bachelor of Science, Information Technology

2020 - 2024

Bachelor of Science in Information Technology degree from Mindanao State University – General Santos from 2020 to 2024.

Polomolok National High School

High School Diploma, Science, Technology, Engineering, Mathematics

2018 - 2020

Senior high school education with a focus on Science, Technology, Engineering, and Mathematics (STEM) from Polomolok National High School from 2018 to 2020.