Open to opportunities

Aalailah Reaves

@aalailahreaves

Customer-focused security and operations professional, skilled in access control, guest relations, and safe, organized environments.

United States

Message

What I'm looking for

I’m looking for a role where I can combine security awareness with strong customer communication to support safe, well-organized operations. I’m especially interested in access control, incident response, and team-based service in a fast-paced environment.

I’m a reliable, customer-focused professional with experience providing security, supporting operations, and delivering retail sales service. In security roles, I monitored premises, controlled building access, verified credentials, and handled incidents using established procedures while keeping detailed incident reports and daily activity logs. I’m known for strong work ethic, attention to detail, and adaptability in fast-paced settings.

Most recently, I’ve been a K9 & kitty handler, delivering daily feeding, walking, cleaning, and enrichment while monitoring animals for stress or illness and following individualized care instructions. Previously, I worked as an Operations Associate supporting order picking/packing, inventory organization, shipping and receiving, and stock replenishment with time-sensitive deadlines. I bring clear customer communication, teamwork, and leadership to maintain calm, safe environments for both clients and colleagues.

Experience

Work history, roles, and key accomplishments

Current

K9 & kitty handler

Current

Philadelphia Pet Hotel & Villas

Apr 2026 - Present (3 months)

Provide daily care for dogs and cats in a boarding environment, including feeding, walking, and monitoring behavior. Maintain sanitary animal living spaces and follow individualized care instructions while reporting any concerns.

Animal Care Walking Sanitary Kennel Maintenance Stress Illness Observation Team Support

Security Guard

USA Security

Jul 2025 - Dec 2025 (5 months)

Monitor premises to ensure safety and security of staff and visitors, including controlling building access and verifying credentials. Respond to incidents, follow security procedures, and maintain incident reports and daily activity logs.

Access Control Verifiable Credentials Incident Response Safety Procedures Incident Reports Customer Service Policy Enforcement

Operations Associate

Gopuff

Feb 2025 - Jul 2025 (5 months)

Pick, pack, and fulfill customer orders accurately in a fast-paced fulfillment environment. Maintain inventory organization and clean workspace while meeting time-sensitive delivery deadlines and supporting shipping, receiving, and stock replenishment.

order fulfillment Pick Clean Workspace Maintenance Shipping and Receiving stock replenishment

Sales Associate

American Eagle Outfitters

Jan 2025 - Jan 2025 (0 months)

Maintain store appearance and merchandise organization while providing friendly in-person customer service. Support customer needs through assistance with inquiries during retail operations.

Store Appearance Maintenance

Sales Associate

Old Navy

Nov 2024 - Dec 2024 (1 month)

Unpack and organize merchandise for the sales floor, stock shelves, and ensure displays meet company standards. Greet customers, assist with inquiries, and support the team during high-traffic periods.

Customer greeting Stocking shelves Customer Greeting High Traffic Retail Support