Σοφία Χαλμούκη

@000967

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Dedicated professional with experience in customer service and management.

Greece

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What I'm looking for

I am looking for a dynamic role that allows me to utilize my customer service skills while offering opportunities for growth and development in a supportive environment.

My name is Sophia Chalmouki, and I am a dedicated professional with a strong background in customer service and management. I have honed my skills through various roles in the hospitality industry, where I have consistently delivered exceptional service and built lasting relationships with customers. My experience as an Assistant Manager and Barista at Blacklime / Notos has equipped me with the ability to lead teams effectively while ensuring a high standard of service.

Currently, I am working at Anza Kitchen & Bar, where I continue to develop my skills in service and management. I am pursuing a Bachelor's Degree in Business Administration with a focus on Marketing and Tourism, which complements my practical experience in the field. My commitment to excellence is further demonstrated by my achievements in Tae Kwon Do, where I hold a Black Belt, showcasing my discipline and dedication.

Experience

Work history, roles, and key accomplishments

Current

Service, Barista, Cashier

Current

Anza Kitchen & Bar, Vanoro Hotel

Nov 2023 - Present (1 year 8 months)

Provided high-quality service to guests in a hotel kitchen and bar setting. Operated as a barista and managed cash transactions efficiently.

Customer Service Barista

Assistant Manager, Barista, Service

Blacklime / Notos

Oct 2021 - Sep 2022 (11 months)

Supported management in daily operations, ensuring smooth service delivery. Prepared and served a variety of coffee beverages as a barista.

Barista Customer Service Team Leadership Inventory Management

Sales & Customer Service

Makrygialos

May 2021 - Oct 2021 (5 months)

Delivered excellent sales and customer service in a pastry shop setting. Assisted customers with product selection and ensured a positive shopping experience.

Sales Customer Service Product Knowledge Retail Communication

Service, Bar, Cashier

Rastoni

Jun 2019 - Aug 2020 (1 year 2 months)

Provided exceptional service to customers in a fast-paced restaurant environment. Managed bar operations and handled cash transactions accurately.

Customer Service Bar Operations Food Service Teamwork

Education

Degrees, certifications, and relevant coursework

International Hellenic University

Bachelor's Degree, Business Administration, Marketing & Tourism

Currently pursuing a Bachelor's Degree in Business Administration with a focus on Marketing & Tourism. This program provides a comprehensive understanding of business principles and practices.