أحمد الحيدري
@0007455
Remote customer support specialist handling 50+ daily inquiries through WhatsApp, Messenger, and email.
YemenWhat I'm looking for
As a Freelance Customer Support Agent, I handle 50+ daily inquiries through WhatsApp, Messenger, and email, with a focus on customer satisfaction and quick resolution.
Previously, as a Sales & Delivery Coordinator in Taiz, I coordinated restaurant deliveries and customer follow-up. I support customers in Arabic and English and use Zendesk and MS Office.
Experience
Work history, roles, and key accomplishments
Freelance Customer Support Agent
Remote
Jan 2023 - Present (3 years 9 months)
Handled 50+ daily inquiries via WhatsApp, Messenger, and email, ensuring high customer satisfaction and quick resolution.
Sales & Delivery Coordinator
Taiz
Jan 2022 - Jan 2023 (1 year)
Coordinated restaurant deliveries and customer follow-up.
Education
Degrees, certifications, and relevant coursework
أحمد hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
YemenAuthorized to work in
Salary expectations
Job categories
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