Looking for a job

Fatma Saleh

@fatmasaleh2

Client Support Specialist at Al-Alia International Hospital, guiding inpatient and outpatient clients through tailored support and follow-ups.

Yemen

Message

What I'm looking for

I’m seeking to leverage my transferable administrative and customer support skills in a Remote Client Support Specialist role.

At Al-Alia International Hospital, I managed communication with inpatient and outpatient clients, providing tailored guidance and continuous follow-ups while coordinating with administrative departments.

At Al-Tabari Medical Center, I handled client inquiries, conducted initial assessments, documented progress, and facilitated educational and preventive guidance sessions. I’m seeking to bring my client support and administrative experience to a remote support role.

Experience

Work history, roles, and key accomplishments

Client Support & Health Specialist

Al-Alia International Hospital

Dec 2025 - Jul 2026 (7 months)

Managed client communication for inpatient and outpatient services, providing tailored guidance and continuous follow-ups. Coordinated with administrative departments to ensure smooth service execution.

Client Communication Patient Support Coordination Quality and Safety Protocols

Client Support & Health Specialist

Al-Tabari Medical Center

Jul 2023 - Jun 2026 (2 years 11 months)

Delivered professional one-on-one client consultation and support services, handled inquiries, and conducted detailed initial assessments. Documented assessments and progress reports in compliance with quality standards.

Client Relations Active Listening Query Resolution Individual Counseling Quality Compliance Client Confidentiality Microsoft Office Electronic Records Data Entry Document Management Professional Email Writing Time Management Critical Thinking Cross Functional Collaboration

Clinical & Administrative Intern

Al-Razi University

Jan 2023 - Dec 2023 (11 months)

Completed hands-on training across major specialized centers and hospitals, managing patient records, client scheduling, and administrative documentation.

Patient Records Management Scheduling Administrative Documentation