Open to opportunities

محمد فيصل قايد الشجاع

@0003069

Message

Native Modern Standard Arabic customer support specialist for remote live chat and virtual reception.

Yemen

Message

What I'm looking for

I’m looking for a fully remote Customer Support, Live Chat, or Virtual Reception role where I can deliver calm, 5-star service, use tools like Zendesk/Intercom, and cover EU/US night shifts with reliable call quality.

I’m a fluent Modern Standard Arabic (MSA) speaker with perfect speaking, writing, and grammar, and I bring a calm, professional, clear voice for calls. I’m detail-oriented, fast at typing, and passionate about delivering 5-star customer service from a reliable, quiet setup.

I’m tech ready for support workflows, and I can work effectively with Zendesk, Intercom, Freshdesk, Google Workspace, and MS Excel. I’m available for night shifts to cover EU/US time zones, ready to start immediately, and prepared to pass any assessment test.

Experience

Work history, roles, and key accomplishments

Customer Support / Virtual Receptionist

Remote

Fluent Modern Standard Arabic (MSA) customer support and virtual reception support for remote roles, with availability for night shifts to cover EU/US time zones.