
رحال امجد User
@user772
Customer Support Specialist for Gulf e-commerce stores, managing 5+ Saudi client stores and adding 500+ products on Salla and Zid.
What I'm looking for
I manage 5+ online stores for Saudi clients, responding to more than 100 daily inquiries and adding 500+ products on Salla and Zid.
Through freelance customer support, I handle WhatsApp inquiries, returns, and cash-on-delivery orders, and have helped increase customer satisfaction.
On Khamsat and Mostaql, I provided daily WhatsApp support for Gulf stores and received an average 5/5 rating from Saudi clients.
I’m seeking a long-term remote position with a Saudi or UAE company. I’m available to work by phone for 10 hours a day and can start immediately.
Experience
Work history, roles, and key accomplishments
Freelance Customer Support & Store Manager
Remote
Jan 2023 - Present (3 years 10 months)
Managed 5+ online stores for Saudi clients, responding to 100+ daily inquiries and handling returns and COD orders. Added 500+ products on Salla and Zid platforms.
E-commerce Support
Khamsat & Mostaql
Provided daily WhatsApp support for Gulf stores, maintaining a 5/5 average rating from Saudi clients.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed high school education in Aden, Yemen.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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