At GOL Soft, I led end-to-end delivery of an ERP system for a logistics business, guiding a cross-functional team from planning through release with Agile ceremonies.
I redesigned the offer workflow and automated manual calculations, cutting client offer-calculation turnaround by 50%. I also automated VAT calculation and accrual, removing a manual, error-prone finance step.
At Global Ocean Link, I gathered and analyzed stakeholder requirements, translated them into user stories, and validated delivery through structured testing. I introduced Agile practices and improved requirements clarity and pre-release QA coverage, reducing technical support requests by 11%.
