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Вячеслав Прокоп'єв
Looking for a job

Вячеслав Прокоп'єв

@0006323

Remote Operations Specialist at Dnipro-M who oversaw store operations and coordinated workflows across two locations.

Ukraine
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What I'm looking for

Looking for a remote entry-level role in data entry, customer support, or virtual assistance to handle daily tasks and routine operations.

At Dnipro-M, I took ownership of store performance, inventory, logistics, and daily business KPIs as Store Manager. I also managed a flagship store on-site while coordinating workflows and stock for a second branch remotely.

I handled customer disputes, internal documentation, stock audits, daily reporting, and financial tracking under strict operational standards.

At Nova Poshta, I processed customer and cargo-tracking inquiries, handled payments and daily records, and resolved claims about package delays. I’m seeking an Operations Partner or Remote Support role focused on organizing workflows, supporting executive goals, and managing operational execution.

Experience

Work history, roles, and key accomplishments

Dnipro-M logoDN

Customer Service Specialist

Dnipro-M

Jan 2021 - Jan 2025 (4 years)

Data entry, Google Sheets reporting, stock tracking, customer email/chat support, resolving customer issues, and general administrative routine.

Nova Poshta logoNP

Data Entry

Nova Poshta

Jan 2020 - Jan 2021 (1 year)

Entered customer data and tracking codes into databases, provided text customer support, handled logistics tickets.

Education

Degrees, certifications, and relevant coursework

Вячеслав hasn't added their education

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