Looking for a job

Alina Korniichuk

@alinakorniichuk

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I improve data quality, workflows, and customer support operations.

Ukraine

Message

What I'm looking for

I'm looking to contribute my data-processing, quality-control, workflow optimization, and technical-support experience to an international team where reliable, accurate work and continuous process improvement matter.

I've supported Clarivate's Web of Science operations since 2016, progressing from Data Entry Specialist to Associate Product Operations Manager and Team Lead Assistant. I audit quality, optimize work instructions, guide data-processing teams, and handle escalated customer requests.

I bring over 10 years of experience validating high-volume data, maintaining databases, researching and verifying information, training colleagues, and improving workflows. I work carefully with confidential information and use tools including Excel, Google Workspace, Zendesk, Salesforce, Slack, and CRM systems.

Experience

Work history, roles, and key accomplishments

Associate Product Operations Manager

Clarivate

Oct 2018 - May 2026 (7 years 7 months)

Managed internal documentation, conducted quality audits, and provided technical support and training to the data processing team. Handled Level 2 support and assisted with recruitment screening.

Documentation Quality Audits Technical Support Training Recruitment Level 2 Support Performance Analysis

Data Entry Specialist

Clarivate

Mar 2016 - Oct 2018 (2 years 7 months)

Processed and verified customer data, updated user profiles, and conducted online research to ensure information accuracy. Handled confidential data with high-volume processing.

Data Processing Data Verification Database Administration Online Research Confidential Data Handling