At RAYCAP SA, I lead a seven-member Order Management and Sales Operations team supporting customers and sales teams across Greece, Europe, the United States and Asia.
I manage the full customer order lifecycle, from order receipt and SAP entry through production planning, confirmations, shipment coordination and delivery follow-up.
I give factories daily backlog visibility, priority updates and risk escalations while aligning production capacity, logistics and customer commitments across global manufacturing sites.
With nearly 19 years in international manufacturing, I use SAP ERP and advanced Excel to improve forecast visibility, reporting consistency, order accuracy and service delivery for an annual portfolio exceeding 300 million in value.
