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培哲 孙
Looking for a job

培哲

@0006039

I lead Cisco customer delivery, improving Japan networking outcomes through lifecycle services, AI, and operational execution.

China
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What I'm looking for

I’m focused on turning strategy into execution, empowering teams, and using data and AI innovation to deliver measurable customer value, operational excellence, and sustainable business impact.

At Cisco, I lead end-to-end delivery for networking programs serving the Japan market, coordinating local teams, sales, business units, customers, and partners.

I own delivery from customer requirements and solution design through deployment, rollout readiness, and post-launch optimization. I’ve strengthened governance across schedules, risks, dependencies, and executive reporting while improving service quality and cost efficiency.

I’ve led lifecycle services to renewal rates above 90%, grown enterprise adoption from 20% to 35% in one year, and raised utilization across a 100-person Japan organization from 60% to 90%.

I also champion AI-enabled delivery, guiding development of tools that doubled software-version risk-analysis efficiency. My background spans Cisco network consulting, IBM virtualization and VDI solutions, and enterprise infrastructure delivery for Japanese customers.

Experience

Work history, roles, and key accomplishments

Cisco logoCI

Leader, Customer Delivery

Nov 2022 - Jul 2026 (3 years 8 months)

- Led end-to-end delivery for networking programs across Japan local teams, Sales, BU, customers, and partners.
- Owned the full PDI lifecycle from CRD and solution design to deployment and post-launch optimization.
- Managed delivery governance, including schedules, milestones, risks, dependencies, and executive status reporting.
- Translated customer requirements into executable cross-functional

Cisco logoCI

Business Critical Services Team Lead

May 2019 - Nov 2022 (3 years 6 months)

- Led Business Critical Services for the Japan market within Cisco’s CXC China
- Contributed to the delivery of Cisco’s next-generation optimization services.
- Managed business onboarding, customer engagement, knowledge transfer, and resource allocation.

Cisco logoCI

Network Consulting Engineer

Jan 2015 - May 2019 (4 years 4 months)

- Provide network optimization services to major Japanese clients such as service provider and large enterprise accounts.
- Experienced with key Cisco products including ASR series, Nexus series, ASA, and Firepower
- Deliver expert consulting to improve network performance and reliability tailored to client needs.

Cisco logoCI

Network Consulting Engineer

Feb 2012 - Jan 2015 (2 years 11 months)

- Provide network optimization services to major Japanese clients such as service provider and large enterprise accounts.
- Experienced with key Cisco products including ASR series, Nexus series, ASA, and Firepower
- Deliver expert consulting to improve network performance and reliability tailored to client needs.

IBM logoIB

I/T Specialist

Mar 2010 - Feb 2012 (1 year 11 months)

- Delivered end-to-end virtualization solutions for Japanese clients remotely, leveraging IBM x86 servers, VMware, and Citrix technologies.
- Designed, implemented, and supported virtual desktop infrastructure (VDI) and virtual application delivery solutions based on client business and technical requirements.
- Integrated server hardware, virtualization platforms, and application delivery technol

JBCC Holdings logoJH

Project Engineer

Jun 2009 - Mar 2010 (9 months)

- Delivered on-site IBM x86 server and Windows Server solutions to customers in Tokyo, Japan, as part of an IBM Gold Business Partner, including installation, configuration, implementation, and technical support.

Presoft logoPR

Infrastructure Engineer

May 2008 - May 2009 (1 year)

- As part of the Infrastructure Team, contributed to the implementation of a comprehensive monitoring system for a regional bank. The solution covered multiple server platforms, including Windows, Linux, and Unix, along with enterprise databases such as Oracle and DB2, Informix etc.

Education

Degrees, certifications, and relevant coursework

RH

Red Hat

Red Hat Certified Engineer (RHCE)

Issued Feb 2022 · Expired Feb 2025

RH

Red Hat

Red Hat Certified Architect (RHCA)

Issued Feb 2022 · Expired May 2024

CI

Cisco

Cisco Certified Specialist - Enterprise Core

Issued Dec 2020 · Expired Dec 2023

CI

Cisco

Cisco Certified Specialist - Security Core

Issued Mar 2018 · Expired Nov 2023

CI

Cisco

Cisco Certified Internetwork Expert Data Center (CCIE Data Center)

Issued Aug 2018 · Expires May 2029

DL

Dalian University of Foreign Languages

Bachelor, Japanese

2001 - 2005

VP

VCP(VMware Certified Professional)

VMware

CA

CCA(Citrix Certified Administrator)

Citrix

Tech stack

Software and tools used professionally

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