ボーワン アーユボア
Open to opportunities

ボーワン アーユ

@000341

Dynamic marketing professional with expertise in customer service and sales.

Japan

What I'm looking for

I seek a role that values customer-centric strategies and offers growth opportunities.

I am a dedicated marketing professional with a strong background in customer service and sales, having joined Adores, Inc. as a new graduate in 2018. My experience in the store sales department of a game center honed my skills in customer relations, event planning, and team training. I successfully contributed to a significant increase in sales through innovative promotional strategies, including a well-received store renewal event that boosted crane game sales significantly. My efforts earned me recognition, including the Ganbatte de Award for outstanding sales performance.

In August 2019, I transitioned to Flex International, Inc., where I initially focused on airline and hotel reservations. My dedication to customer satisfaction led to my promotion to the Marketing Department in 2023. Here, I have taken on the challenge of enhancing our digital presence by self-learning HTML and CSS, creating engaging web content, and implementing a customer support system via LINE. My initiatives have not only improved customer engagement but also contributed to substantial sales growth, demonstrating my ability to adapt and thrive in dynamic environments.

Experience

Work history, roles, and key accomplishments

FI
Current

Sales and Reservations Agent

Flex International, Inc.

Aug 2019 - Present (5 years 9 months)

Engaged in booking and arranging overseas travel, providing customer support, and managing visa services. Transitioned to the Marketing Department to enhance web content and customer engagement through digital tools.

AI

Store Operations Staff

Adores, Inc.

May 2018 - Jul 2019 (1 year 2 months)

Worked in the store sales department of a game center, focusing on customer service, event planning, and training part-time staff. Achieved high sales performance and received awards for store decoration and customer engagement initiatives.

Education

Degrees, certifications, and relevant coursework

AU

Aoyama Gakuin University

Bachelor of Arts, Cultural and Creative Studies

2010 - 2014

Tech stack

Software and tools used professionally

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