하늘 유

I am a trilingual (Korean/Japanese/English) casino hospitality professional with over three years of experience delivering white-glove service to VVIPs and managing high-stakes gaming operations.

At Newport World Resort I coordinate cross-functional operations across hotels, gaming, F&B, and housekeeping to create bespoke environments for elite guests, while liaising with finance and cage teams to ensure smooth rolling programs and chip transactions.

Previously I managed loyalty operations and promotional planning at Inspire Entertainment Resort and worked as a pit clerk at ParadiseCity, where I safeguarded casino assets, processed buy-ins and payoffs, and improved staff productivity through scheduling and conflict resolution.

I combine on-chain data analysis and macroeconomic market evaluation experience from cryptocurrency trading with hands-on hospitality skills, mentoring junior hosts and optimizing comp/reward decisions to balance guest satisfaction and property profitability.