Looking for a job

CRYSTAL DAYDAY

@crystaldayday

Experienced in administrative support and customer service with strong organization and multitasking abilities. Proficient in managing schedules

South Korea

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What I'm looking for

I’m available for remote contract, freelance, part-time, or full-time opportunities, and I’m comfortable working independently with clients on U.S., Asia-Pacific, and international schedules.

At U.S. Patriot Tactical, I provided customer service and administrative and operational support. I prepared daily sales and operational information for management and maintained sales trackers and reports.

I also assisted customers with product selection, purchases, returns, and exchanges. I received and organized merchandise, maintained inventory, and assisted with inventory audits.

At American Express, I researched and arranged domestic and international travel, including flights, hotels, and car rentals. I processed reservations and changes while following account verification procedures.

As Front Office Manager at Hampton Inn and Homewood Suites by Hilton, I managed front-office operations, coordinated reservations and guest requests, and prepared reports for management. I’m available for remote contract, freelance, part-time, or full-time opportunities.

Experience

Work history, roles, and key accomplishments

Store Associate / Customer Service & Operations

U.S Patriot Tactical

Feb 2024 - Aug 2026 (2 years 6 months)

Provided customer service and administrative/operational support in a retail environment serving military and civilian customers. Managed daily sales reporting, inventory, and customer assistance.

Customer Service Administrative Support Inventory Management Sales Reporting Data Entry Microsoft Office Google Workspace Excel Communication Skills

Platinum Travel & Lifestyle Consultant

American Express

Mar 2022 - Jul 2022 (4 months)

Provided personalized customer service and travel consultations, arranging domestic and international travel including flights, hotels, and car rentals. Processed reservations and maintained accurate documentation.

Customer Service Travel Planning Reservations Problem Solving Communication Skills Attention To Detail Multichannel Communication

Teller

Defense Commissary Agency

Mar 2020 - Sep 2020 (6 months)

Responsible for daily store opening and closing procedures, cash control, and reconciliation. Assisted with ordering, receiving, and distributing cash, and maintained accurate financial records.

Cash Handling Reconciliations Financial Transactions Customer Service Team Support Scheduling

Front Office Manager

Hampton Inn and Homewood Suites by Hilton

Jun 2018 - Jan 2019 (7 months)

Managed front-office and administrative operations for a 239-room hotel, coordinating daily operational, financial, and administrative responsibilities. Trained and supported front-office staff and maintained professional communication.

Front Office Customer Service Reservations Financial Reporting Inventory Management Corporate Trainer Communication Skills problem resolution