Виолетта Бутолина

Community Manager with over 3 years of experience developing and supporting professional communities. I specialize in building effective communications between community members and internal teams, increasing audience engagement, organizing online and offline activities, and managing user feedback.

I developed internal and external communities for technical audiences: I coordinated chat communications, supported interaction between members, and ensured timely updates on new initiatives, events, and changes. I regularly collected and analyzed feedback, identified audience needs, and shared insights with relevant teams to improve the user experience.

I have experience organizing events of various sizes—from educational programs and internal events to large conferences and meetups with over 1,000 attendees. I worked with cross-functional teams, speakers, contractors, and partners, ensuring high levels of participant engagement and a high-quality user experience.

I use a data-driven approach to community development: analyzing NPS, feedback loops, engagement metrics, user scenarios, and activity growth points.

I use AI tools (ChatGPT, Claude, DeepSeek, etc.) to analyze feedback, prepare content, optimize communications, and automate processes.